Shipping policy

Shipping

Any forwarding or reshipping of an order to an address other than the shipping address specified at the time of purchase will be at the customer's expense.

Please note that customers cannot select their preferred shipping carrier.

Shipping Fees

Domestic Shipping within Japan

Orders of ¥10,000 (tax included) or more qualify for free shipping.

If the order total falls below ¥10,000 after applying coupons or points, shipping fees will apply.

Shipping Destination	Shipping Fee (tax included)
Anywhere in Japan	¥370 flat rate

Shipping to the United States

Orders of USD 150 or more qualify for free shipping.

If the order total falls below USD 150 after applying coupons or points, shipping fees will apply.

Shipping Destination	Shipping Fee (tax included)
United States	USD 10 per item

International Shipping

Shipping fees vary depending on the destination region.

Shipping Destination	Shipping Fee (tax included)
Asia	¥2,500 flat rate
Oceania	¥3,000 flat rate
North & Central America	¥5,000 flat rate
Middle East	¥5,000 flat rate
Europe	¥5,000 flat rate
South America	¥5,000 flat rate
Africa	¥5,000 flat rate
Other regions	¥5,000 flat rate

Estimated Shipping Time

In-stock items are usually shipped within 3 business days.
This excludes weekends, public holidays, summer holidays, year-end and New Year holidays, and other extended holiday periods.

For pre-order items, please refer to the estimated shipping date listed on each product page.

• Shipping services are suspended on weekends, public holidays, during summer holidays, and over the year-end and New Year holiday period.

• You will receive a shipping confirmation email once your order has been shipped.

• Once your order has been placed, we are unable to accept requests to change or specify the shipping date or delivery date.

Please note that delivery or shipping may be delayed in the following circumstances:

• Incomplete or incorrect telephone number or address information provided at the time of order

• Traffic congestion or transportation restrictions

• Restrictions on available air cargo capacity

• Transportation disruptions due to adverse weather conditions, such as typhoons, heavy rain, or heavy snow

• Peak periods for shipping carriers, such as the summer gift-giving season, year-end gift-giving season, and Christmas

• Extended holiday periods, including summer holidays, year-end and New Year holidays, and other long holiday periods

• Inventory-taking periods

• A high volume of orders