Shipping policy
Shipping Policy
About Shipping
Customers are responsible for any forwarding fees if the package is sent to an address other than the one specified at the time of order.
Please note that customers cannot choose the shipping carrier.
Shipping Fees
For Japan Shipping
Free shipping is available for purchases over ¥10,000 (tax included).
If the use of coupons or points reduces the total to less than ¥10,000, shipping charges will apply.
| Shipping Region | Shipping Fee (incl. tax) |
| All across Japan | Flat rate ¥370 |
For US Shipping
$10 shipping fee per item purchased. Free shipping on orders over $150.
If the use of coupons or points reduces the total to less than USD150, shipping charges will apply.
| Shipping Region | Shipping Fee |
| All across US | $10 shipping fee per item purchased. |
For International Shipping
Shipping fees vary depending on the region.
| Shipping Region | Shipping Fee (incl. tax) |
| Asia | Flat rate ¥2,500 |
| Oceania | Flat rate ¥3,000 |
| North & Central America | Flat rate ¥5,000 |
| Middle East | Flat rate ¥5,000 |
| Europe | Flat rate ¥5,000 |
| South America | Flat rate ¥5,000 |
| Africa | Flat rate ¥5,000 |
| Other regions | Flat rate ¥5,000 |
Delivery Time
In-stock items are usually shipped within 3 business days (excluding weekends, holidays, summer holidays, New Year holidays, and long vacations).
For pre-order items, please check the respective product page.
*Please note that there will be no shipments on weekends, holidays, summer holidays, and New Year holidays.
*You will be notified by email once your order has been shipped.
*We do not accept changes to the shipping date or requests for specific delivery dates after the order has been confirmed.
Please note that delays may occur in the following situations:
- If the phone number or address information provided at the time of order is incomplete or incorrect
- If there is traffic congestion or road closures
- If there are restrictions on air cargo
- If transportation is affected by bad weather (e.g., typhoons, heavy rain, heavy snow)
- During busy periods for the shipping company (e.g., mid-year gifts, year-end gifts, Christmas)
- During long holidays (e.g., summer holidays, New Year holidays, long vacations)
- During inventory periods
- If there is a high volume of orders