Privacy policy
KNT365 Co., Ltd. (hereinafter referred to as "our company") has established the following privacy policy (hereinafter referred to as "this policy") regarding the personal information of customers in the services provided by our company (hereinafter referred to as "this service"). This policy explains what kind of personal information we collect, how we use and share it, and how customers can manage their own personal information.
1. Definition of personal information
In this policy, personal information means personal information defined in Article 2, Paragraph 1 of the Personal Information Protection Act, that is, information about a living individual that can identify a specific individual by the name, date of birth, or other description contained in the information (including information that can be easily matched with other information and thereby identify a specific individual), or information that contains a personal identification code.
2. Collection of personal information
In order to achieve the purposes set forth in Article 4 of this policy, [Purpose of use of personal information], our company may collect and use the following information.
When you access this site, certain information about your device is automatically collected, such as your web browser, IP address, time zone, and information about some cookies and other tracking technologies (hereinafter referred to as "cookies, etc.") installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you use the Site. We call this automatically collected information "Device Information."
In addition, when you make or attempt to make a purchase through the Site, certain information is collected, including your name, billing address, shipping address, payment information (credit card number), email address, and phone number. We call this information "Order Information."
We also collect information about your purchase as marketing data. For specific uses of the collected information, please refer to Article 4 of this Policy, [Provision to Third Parties] and [Use of Information Collection Modules].
When we refer to "personal information" in this Policy, we mean both device information and order information.
3. Changes to the Privacy Policy
We may revise the purpose of use of personal information without notice to you, to the extent that it is reasonably deemed relevant. In the event of any significant changes, we will notify you or publish them in an easy-to-understand manner on this Site.
4. Handling of Personal Information
We will handle personal information obtained on the website or directly from you as follows.
[Purpose of use of personal information]
To provide this service
To provide information about this service and respond to inquiries, etc.
To provide information about the products and services of this service.
To respond to actions that violate our shop's terms and conditions, policies, etc. (hereinafter referred to as "Terms, etc.") regarding this service.
To notify changes to the terms and conditions of this service.
To help improve this service and develop new services.
To create statistical data related to this service that has been processed into a format that does not identify individuals.
For other purposes that are incidental to the above-mentioned purposes of use.
[About entrustment]
We may entrust personal information to other businesses within the scope necessary for the affairs related to this service or the achievement of the purpose of use. In such cases, we may entrust the handling of personal information to a third party after providing necessary and appropriate supervision to the entrusted party regarding the handling and management of personal information. (Example: entrusting the delivery of products to a delivery company, etc.)
[Provision to third parties]
We will not provide personal information to third parties without the customer's consent, except in the following cases. However, this does not apply when permitted by the Personal Information Protection Act or other laws and regulations.
When providing your personal information to e-commerce platform service providers to the extent necessary for this service.
When providing your personal information to external service operators when linking with Yahoo, Facebook, Google, Twitter, and other external services (including third parties located overseas) or when authenticating using external services.
When linking your browsing history, location information, hobbies, preferences, and other information obtained from third parties such as public DMP operators and affiliate service providers with whom we are linked to your personal information already held by us.
When personal data is provided in connection with business succession due to a merger or other reason.
When we have received prior consent from the customer to the provision of their information to third parties, or consent to the provision of their information to third parties located overseas.
When the customer has been made in a state where they cannot be identified.
When it is necessary to protect the life, body, or property of our company, our customers, or other third parties, or all services provided by our company.
When it is particularly necessary to improve public health or promote the healthy development of children.
When it is necessary to cooperate with national or local government agencies, or those commissioned by them, in carrying out duties prescribed by law.
[Provision to third parties in foreign countries]
shopify
Purpose: EC platform
Country of service: Singapore
Legal systems of each country: https://www.ppc.go.jp/files/pdf/singapore_report.pdf
Company privacy policy: https://www.shopify.jp/legal/privacy
shopify payment
Purpose: Implementing payment procedures
Country of service: Singapore
Legal systems of each country: https://www.ppc.go.jp/files/pdf/singapore_report.pdf
Company privacy policy: https://www.shopify.jp/legal/privacy
HubSpot
Purpose: CRM
Country of service: United States
Legal systems of each country: https://www.ppc.go.jp/files/pdf/USA_report.pdf
Company privacy policy: https://legal.hubspot.com/jp/privacy-policy
[About Internet security]
The pages on our website where you submit your personal information use SSL (Secure Sockets We use a data encryption communication called "Secure Sockets Layer" so that information cannot be read by third parties.
[Management of personal information]
When handling personal information, we thoroughly educate our employees, including our executives, and contractors, and manage personal information accurately and up to date. In addition, to prevent data leakage, unintended loss or damage, including customer information and personal information, and to safely manage data, all employees and executives must comply with internal regulations and responsibilities, and the following measures are mainly taken.
Access to the customer database is managed and restricted by password.
The use of personal items or unauthorized external media, terminals, and software, and the copying of data using such items are prohibited.
External memory, media, and terminals necessary for business purposes are prohibited from being taken outside the company.
Printed materials on paper containing customer information and personal information will be appropriately stored for the required period.
In addition, taking electronic data and paper media outside the company is prohibited unless there is a purpose required for business purposes.
Security measures are in place to prevent infection by spyware and malicious access, and updates and monitoring are ongoing.
The handling of business terminals, the Internet, and email are restricted and monitored based on administrator authority.
The above paper media to be disposed of will be disposed of in the following manner depending on its use and nature.
De-identification of information using a shredder, etc.
Proper disposal by a specific waste disposal company.
[Right to disclose, correct, etc. personal information held]
When there is a request for disclosure, correction, deletion, or suspension of use of personal information held by a customer, we will respond without delay to the extent that we are obligated to do so under the Personal Information Protection Act and other laws and regulations, only if we can confirm that the request is from the customer himself/herself.
In addition, you agree in advance that if we suspend or erase some or all of your personal information, we may not be able to provide this service to you. (Note that we may not be able to comply with requests to suspend or delete information held under relevant laws and regulations.)
[About the creation of anonymous or pseudonymously processed information]
In order to create statistical information related to this service, we may create anonymously processed information that cannot identify specific individuals and cannot restore the original personal information, using appropriate processing methods based on laws and regulations.
The items of anonymously processed information created by our company are as follows.
Member ID, product information, purchase history, purchase store, number of purchases, purchase amount, purchase date, purchase channel, number of purchases, order ID, prefecture of delivery destination, gender, birthday, personalized diagnosis answer content
We will take necessary and appropriate safety management measures to manage anonymously processed information, such as preventing leakage, loss, or damage.
[About the use of information collection modules]
This service incorporates the following information modules selected by our company. An information collection module is a program created by a third party independent of the service to analyze statistical data such as service usage status and advertising effectiveness.
In accordance with this, our company may provide customer information to the providers of the following information collection modules (including those outside Japan). These information collection modules collect user information without including any personally identifiable information.
For information on the management of collected information, please refer to the privacy policy or other regulations of the website of each information collection module provider.
Google Analytics
Service provider: https://www.google.com/
Privacy policy: https://policies.google.com/privacy?hl=ja
Opt-out: https://policies.google.com/privacy?hl=ja#infodelete
Google Tag Manager
Service provider: https://www.google.com/
Privacy policy: https://policies.google.com/privacy?hl=ja
Opt-out: https://policies.google.com/privacy?hl=ja#infodelete
[About the use of cookies]
We use cookies to improve user experience and to understand how the website is used. In addition, by using cookies, we may be able to know whether you have visited our website before.
These technologies help us understand the usage status of this service and contribute to improving our services. If you wish to refuse the use of cookies, you can disable them by changing the settings of your web browser. However, disabling cookies may prevent you from using some of the functions of our services.
This policy provides details on the cookies managed by our company and those installed by other companies with which we are affiliated on our website and services (cookies installed by third parties), as well as how you can manage and select them.
When using cookies from other companies on our website and services,Cookies issued by may be used to obtain behavioral information and deliver advertisements.
If you would like to check the privacy policy of the third party, or if you would like to disable advertisement delivery using cookies issued by a third party, please see below.
Cookies for advertising and promotion
Google Ads
Service provider: https://www.google.com/
Privacy policy: https://policies.google.com/privacy?hl=ja
Opt-out: https://policies.google.com/privacy?hl=ja#infodelete
Facebook Ads
Service provider: https://ja-jp.facebook.com/
Privacy policy: https://ja-jp.facebook.com/privacy/explanation/
Opt-out: https://ja-jp.f acebook.com/privacy/explanation/
Yahoo Ads
Service provider: https://www.lycorp.co.jp/ja/
Privacy policy: https://privacy.lycorp.co.jp/ja/setting/
Opt-out: https://privacy.lycorp.co.jp/ja/setting/
LINE Ads
Service provider: https://linecorp.com/
Privacy policy: https://line.me/ja/terms/policy/
Opt-out: https://optout.tr.line.me/
tiktok for bussiness
Service provider: https://www.tiktok.com/about
Privacy policy: https://ads.tiktok.com/i18n/official/policy/privacy
Opt-out: https://ads.tiktok.com/i18n/official/policy/privacy
5. Contact us
For requests to disclose or correct personal information, or to stop using or providing it, or for opinions, questions, complaints, or other inquiries regarding the handling of personal information, please contact us through our contact form.
1. Definition of personal information
In this policy, personal information means personal information defined in Article 2, Paragraph 1 of the Personal Information Protection Act, that is, information about a living individual that can identify a specific individual by the name, date of birth, or other description contained in the information (including information that can be easily matched with other information and thereby identify a specific individual), or information that contains a personal identification code.
2. Collection of personal information
In order to achieve the purposes set forth in Article 4 of this policy, [Purpose of use of personal information], our company may collect and use the following information.
When you access this site, certain information about your device is automatically collected, such as your web browser, IP address, time zone, and information about some cookies and other tracking technologies (hereinafter referred to as "cookies, etc.") installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you use the Site. We call this automatically collected information "Device Information."
In addition, when you make or attempt to make a purchase through the Site, certain information is collected, including your name, billing address, shipping address, payment information (credit card number), email address, and phone number. We call this information "Order Information."
We also collect information about your purchase as marketing data. For specific uses of the collected information, please refer to Article 4 of this Policy, [Provision to Third Parties] and [Use of Information Collection Modules].
When we refer to "personal information" in this Policy, we mean both device information and order information.
3. Changes to the Privacy Policy
We may revise the purpose of use of personal information without notice to you, to the extent that it is reasonably deemed relevant. In the event of any significant changes, we will notify you or publish them in an easy-to-understand manner on this Site.
4. Handling of Personal Information
We will handle personal information obtained on the website or directly from you as follows.
[Purpose of use of personal information]
To provide this service
To provide information about this service and respond to inquiries, etc.
To provide information about the products and services of this service.
To respond to actions that violate our shop's terms and conditions, policies, etc. (hereinafter referred to as "Terms, etc.") regarding this service.
To notify changes to the terms and conditions of this service.
To help improve this service and develop new services.
To create statistical data related to this service that has been processed into a format that does not identify individuals.
For other purposes that are incidental to the above-mentioned purposes of use.
[About entrustment]
We may entrust personal information to other businesses within the scope necessary for the affairs related to this service or the achievement of the purpose of use. In such cases, we may entrust the handling of personal information to a third party after providing necessary and appropriate supervision to the entrusted party regarding the handling and management of personal information. (Example: entrusting the delivery of products to a delivery company, etc.)
[Provision to third parties]
We will not provide personal information to third parties without the customer's consent, except in the following cases. However, this does not apply when permitted by the Personal Information Protection Act or other laws and regulations.
When providing your personal information to e-commerce platform service providers to the extent necessary for this service.
When providing your personal information to external service operators when linking with Yahoo, Facebook, Google, Twitter, and other external services (including third parties located overseas) or when authenticating using external services.
When linking your browsing history, location information, hobbies, preferences, and other information obtained from third parties such as public DMP operators and affiliate service providers with whom we are linked to your personal information already held by us.
When personal data is provided in connection with business succession due to a merger or other reason.
When we have received prior consent from the customer to the provision of their information to third parties, or consent to the provision of their information to third parties located overseas.
When the customer has been made in a state where they cannot be identified.
When it is necessary to protect the life, body, or property of our company, our customers, or other third parties, or all services provided by our company.
When it is particularly necessary to improve public health or promote the healthy development of children.
When it is necessary to cooperate with national or local government agencies, or those commissioned by them, in carrying out duties prescribed by law.
[Provision to third parties in foreign countries]
shopify
Purpose: EC platform
Country of service: Singapore
Legal systems of each country: https://www.ppc.go.jp/files/pdf/singapore_report.pdf
Company privacy policy: https://www.shopify.jp/legal/privacy
shopify payment
Purpose: Implementing payment procedures
Country of service: Singapore
Legal systems of each country: https://www.ppc.go.jp/files/pdf/singapore_report.pdf
Company privacy policy: https://www.shopify.jp/legal/privacy
HubSpot
Purpose: CRM
Country of service: United States
Legal systems of each country: https://www.ppc.go.jp/files/pdf/USA_report.pdf
Company privacy policy: https://legal.hubspot.com/jp/privacy-policy
[About Internet security]
The pages on our website where you submit your personal information use SSL (Secure Sockets We use a data encryption communication called "Secure Sockets Layer" so that information cannot be read by third parties.
[Management of personal information]
When handling personal information, we thoroughly educate our employees, including our executives, and contractors, and manage personal information accurately and up to date. In addition, to prevent data leakage, unintended loss or damage, including customer information and personal information, and to safely manage data, all employees and executives must comply with internal regulations and responsibilities, and the following measures are mainly taken.
Access to the customer database is managed and restricted by password.
The use of personal items or unauthorized external media, terminals, and software, and the copying of data using such items are prohibited.
External memory, media, and terminals necessary for business purposes are prohibited from being taken outside the company.
Printed materials on paper containing customer information and personal information will be appropriately stored for the required period.
In addition, taking electronic data and paper media outside the company is prohibited unless there is a purpose required for business purposes.
Security measures are in place to prevent infection by spyware and malicious access, and updates and monitoring are ongoing.
The handling of business terminals, the Internet, and email are restricted and monitored based on administrator authority.
The above paper media to be disposed of will be disposed of in the following manner depending on its use and nature.
De-identification of information using a shredder, etc.
Proper disposal by a specific waste disposal company.
[Right to disclose, correct, etc. personal information held]
When there is a request for disclosure, correction, deletion, or suspension of use of personal information held by a customer, we will respond without delay to the extent that we are obligated to do so under the Personal Information Protection Act and other laws and regulations, only if we can confirm that the request is from the customer himself/herself.
In addition, you agree in advance that if we suspend or erase some or all of your personal information, we may not be able to provide this service to you. (Note that we may not be able to comply with requests to suspend or delete information held under relevant laws and regulations.)
[About the creation of anonymous or pseudonymously processed information]
In order to create statistical information related to this service, we may create anonymously processed information that cannot identify specific individuals and cannot restore the original personal information, using appropriate processing methods based on laws and regulations.
The items of anonymously processed information created by our company are as follows.
Member ID, product information, purchase history, purchase store, number of purchases, purchase amount, purchase date, purchase channel, number of purchases, order ID, prefecture of delivery destination, gender, birthday, personalized diagnosis answer content
We will take necessary and appropriate safety management measures to manage anonymously processed information, such as preventing leakage, loss, or damage.
[About the use of information collection modules]
This service incorporates the following information modules selected by our company. An information collection module is a program created by a third party independent of the service to analyze statistical data such as service usage status and advertising effectiveness.
In accordance with this, our company may provide customer information to the providers of the following information collection modules (including those outside Japan). These information collection modules collect user information without including any personally identifiable information.
For information on the management of collected information, please refer to the privacy policy or other regulations of the website of each information collection module provider.
Google Analytics
Service provider: https://www.google.com/
Privacy policy: https://policies.google.com/privacy?hl=ja
Opt-out: https://policies.google.com/privacy?hl=ja#infodelete
Google Tag Manager
Service provider: https://www.google.com/
Privacy policy: https://policies.google.com/privacy?hl=ja
Opt-out: https://policies.google.com/privacy?hl=ja#infodelete
[About the use of cookies]
We use cookies to improve user experience and to understand how the website is used. In addition, by using cookies, we may be able to know whether you have visited our website before.
These technologies help us understand the usage status of this service and contribute to improving our services. If you wish to refuse the use of cookies, you can disable them by changing the settings of your web browser. However, disabling cookies may prevent you from using some of the functions of our services.
This policy provides details on the cookies managed by our company and those installed by other companies with which we are affiliated on our website and services (cookies installed by third parties), as well as how you can manage and select them.
When using cookies from other companies on our website and services,Cookies issued by may be used to obtain behavioral information and deliver advertisements.
If you would like to check the privacy policy of the third party, or if you would like to disable advertisement delivery using cookies issued by a third party, please see below.
Cookies for advertising and promotion
Google Ads
Service provider: https://www.google.com/
Privacy policy: https://policies.google.com/privacy?hl=ja
Opt-out: https://policies.google.com/privacy?hl=ja#infodelete
Facebook Ads
Service provider: https://ja-jp.facebook.com/
Privacy policy: https://ja-jp.facebook.com/privacy/explanation/
Opt-out: https://ja-jp.f acebook.com/privacy/explanation/
Yahoo Ads
Service provider: https://www.lycorp.co.jp/ja/
Privacy policy: https://privacy.lycorp.co.jp/ja/setting/
Opt-out: https://privacy.lycorp.co.jp/ja/setting/
LINE Ads
Service provider: https://linecorp.com/
Privacy policy: https://line.me/ja/terms/policy/
Opt-out: https://optout.tr.line.me/
tiktok for bussiness
Service provider: https://www.tiktok.com/about
Privacy policy: https://ads.tiktok.com/i18n/official/policy/privacy
Opt-out: https://ads.tiktok.com/i18n/official/policy/privacy
5. Contact us
For requests to disclose or correct personal information, or to stop using or providing it, or for opinions, questions, complaints, or other inquiries regarding the handling of personal information, please contact us through our contact form.